Last updated: October 2026
When you place an order, we collect the details you enter into the order form: your name, address, the date associated with your document, your country, your email address, and any other information you choose to provide. When you use our contact form, we collect your name, email address, and message.
We use the information you submit to prepare your document, communicate with you about your order, and respond to your inquiries. Order details are sent directly to our support team's email address for processing.
Our forms use Cloudflare Turnstile to help confirm that submissions come from a person rather than automated software. Cloudflare processes limited technical information as part of this check; see Cloudflare's own privacy documentation for details on their handling of that data.
We retain order records for as long as needed to fulfill your order, respond to follow-up questions, and meet any recordkeeping obligations that apply to our business.
We do not sell your personal information. We share it only with service providers who help us operate the site (such as email delivery and spam-protection services) and only to the extent necessary for them to provide that service.
You can request a copy of the information we hold about an order, or ask us to delete it, by contacting contact@bankdocs.net. Some information may need to be retained where we have a legitimate business or legal reason to do so.
Questions about this policy can be sent to contact@bankdocs.net.